Obduction is a spiritual successor to Myst from its creators at Cyan, so a lot of its fun comes from the sense of accomplishment you feel when solving its mind-bending puzzles. Sometimes, you just. The world of Obduction is a pastiche of time and mood. So’s the gameplay. Yet in creating something moored only to the design strengths of the studio, Cyan has succeeded in making an another adventure that feels truly timeless. Obduction eventually received VR support post-release, but looks like Firmament’s been built for VR from the ground up. No word though whether it’s Vive, Oculus, or both, and also whether.

Hopefully you’re having a great time exploring Obduction, but since you made your way to the Support page we suspect you might have a question about something. Let’s see if we can help…

Issues and Workarounds

A quick and efficient list of most issues, workarounds, and fixes. (Thanks to Sentient-Cactus on reddit.)

Forums

Public discussions about Obduction - including general, hints, technical, and more.

Support Request

If you've tried finding an answer above and can't find it - submit a request to us. We look at every request that comes in, and if we don't know about it already, it is entered into our bug database.

General Questions
Technical Issues
- PC Specific
- Mac Specific
Backer Questions
VR
- Oculus Rift & Vive VR system specs

General Questions:

Where can I purchase Obduction?

Obduction is currently available at Steam, GOG, the Oculus Store, and via Humble Bundle (Steam code).

No one has replied to my help request. Help!

Being a small team means we don’t have the resources of a large game company, so it may take a day or two for us to respond to help requests. So while we may not be able to respond immediately, we promise we will get back to you.

Technical Issues:

My system cannot run Obduction! What do I need to do?

It depends: If your system meets or exceeds the minimum system requirements, most issues can be solved by making sure your operating system is up to date, that all system hardware drivers are current, and that you don’t have 100 tabs with animated cat .gifs open in a web browser.
If your system does not meet minimum requirements, we’re afraid an upgrade is in order.

I am stuck at the “Loading” screen. Help?

This was an issue that was found and fixed in an early release of the title under certain foreign language configurations. If you do encounter this error, please make sure your game is up to date with the most current release version.

The latest Steam update ruined my game! Can this be reverted?

In steam, right-click on the game and select ‘properties’. Go to the ‘betas’ tab and click the drop down box then select a previous version from the list.

How do Save Games work in Obduction?

Obduction autosaves every few minutes or when you press ‘Esc’ to open the main menu. There are 10 save slots available. You can copy your save games by clicking the downward arrow to the left of the ‘X’ on the save game slot.

Special Keyboard Hotkeys

Keyboard key ‘N’ Changes navigation mode between Free Mode and Point and click
Keyboard key ‘C’ Changes cursor mode between Locked and Unlocked mode

SLI / Crossfire / Multi-gpu support

Due to how the Unreal engine handles some effects, multi-gpu configurations are not supported. nVidia users will see negative performance scaling and frame pacing, and AMD users will see flickering shadows and objects. Please disable SLI/Crossfire in your driver’s control panel before playing the game.

PC Specific:

What are the PC hardware specs for Obduction?

PC Minimum:

OS Version – Windows 7 SP1 64 bit or newer
Processor – CPU Intel i5-2500 equivalent or better
Memory – 8GB+ RAM
Graphics – GeForce 660 GTX / AMD 7700 series equivalent or better
VRAM – 1 GB
Network – Broadband Internet not required to play
Disk Space: 20 GB
Additional Notes : DirectX 11 (not 12) required.
Note: Does not include minimum VR specs.

OS Version – Windows 10 64 bit
Processor – CPU Intel i5-4590 equivalent or better
Memory – 16GB+ RAM
Graphics – NVIDIA GTX 970 / AMD R9 290 equivalent or better
VRAM – 4 GB
Network – Broadband Internet not required to play
Disk Space: 20 GB
Additional Notes : DirectX 11 (not 12) required. SSD highly recommended.
Note: Includes min/recommended spec for VR.

Mac Specific:

What are the Mac hardware specs for Obduction?

Mac Minimum:

OS Version – Sierra 10.12.4
Processor – Intel CPU capable of 4 or more threads
Memory – 8GB+ Ram
Graphics – Intel HD Graphics 4000, Iris 5000 & 6000 family w/1 GB VRAM or better – Most Macs from 2012 on.
VRAM – 1 GB
Network – Broadband Internet not required
Disk Space: 20 GB
Additional Notes : Metal graphics support required.
Note: VR not available.

OS Version – Sierra 10.12.4
Processor – Quad Core Intel
Memory – 16GB+ RAM
Graphics – nVidia GT 600M, 700M family / AMD R9 M family or better
VRAM – 4 GB
Network – Broadband Internet not required
Disk Space: 20 GB
Additional Notes : Metal graphics support required.
Note: VR not available.

Can my saved games be transferred between my Mac and my PC?

You can manually transfer your saves by copying your SaveGames folder over to the other machine.

Navigate to your save directory on PC.
C:Users**Your PC Name**AppDataLocalObductionSavedSaveGames

Navigate to your save directory on Mac.
Command + Shift + G , type in ~/Library , Application support> Epic> Obduction> saved

I am getting a Serialization Error when launching Obduction on my Mac. What do I do?

If you were in the Obduction Mac preview and get a ‘Serialization Error’ when launching the Obduction Mac public release version, here is something you can do to clear out the corrupt shader cache and get back in playing the game:

1. Open Finder, press “command+shift+g”
2. Type in: ~/Library/application support/, press enter
3. Open “Epic/Obduction/Saved”
4. Delete “ByteCodeCache.ushadercode” & “DrawCache.ushadercache”

If you made your purchase from the Mac App Store and get a ‘Serialization Error’ when restarting your game, here is where you will need to go to clear out the corrupt shader cache:

1. Open Finder, press “command+shift+g”
2. Type in: ~/Library/Containers/com.cyan.obduction/Data/Library/Application Support/Epic/Obduction/Saved/SaveGames
3. Delete “ByteCodeCache.ushadercode” & “DrawCache.ushadercache”

If this serialization error does not resolve for you after trying this suggestion, please contact our support team at [email protected]

I bought Obduction, but the Mac version is not there! What gives?

If you bought Obduction from Steam or GOG, you will be able to access the Mac version.

How come my Mac is so hot?

As Obduction uses modern advanced graphics techniques, we use your hardware to its full potential, which can cause some systems to overheat in some environments and conditions. Please make sure your system has ample airflow to avoid overheating issues.

My “pre-release” Mac version of Obduction is crashing and won’t reload.

The Mac pre-release Obduction build (current version 1.4.1) may encounter crashes, glitches, and problems. You should upgrade to the release version. If you still encounter issues, please send an email to [email protected] Include as much detail about what you’re seeing when the game crashes, and please attach your Mac’s system report in PDF format.

For detailed information on how to run this report, go to https://support.apple.com/en-us/HT203001. Please also include screenshots of the Mac info for the Hardware, Graphics/Display, and Memory views of the information windows via screenshots.

Backer Questions:

What do I do if I need to change my email address?

If you are a Backer and need to change your email address, send an email to [email protected].

What do I do if I need to change my mailing address?

If you are a Backer and need to change your mailing address, send an email to [email protected].

Where are my “physical” backer reward items?

All “physical” backer reward items have been shipped. If you have not received your physical reward items, send an email to [email protected].

Why haven’t I received my Obduction download code?

There’s a good chance you